COVID-19

 Check your local traffic light setting.

 
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Our retail stores are open to customers.

PLAN AHEAD
The more forward planning you do, the better we will be able to serve your building supply requirements. Where possible, get your orders in early to allow our team to pick and pack them ready for when you need them.

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Adhering to the government guidelines.

  • Mandatory use of face coverings
    • Face masks are now required to be worn by all people over the age of 12 when visiting Thomsons ITM.
  • Scan or Sign in at Thomsons ITM - Keep track of where you have been.
  • If our store is at capacity, our staff will let you know when you are able to enter.
  • Please ensure you keep a 1m physical distance from our team members and other customers.
  • Please follow directions from team members or signage around the store to assist with this.

PRE-ORDER
Pre-arranged orders will ensure a speedy pick-up process, meaning you get back on the job faster.  When you place your order, we will work with you to find a suitable date and time for pick up; this will eliminate unnecessary wait times.

PRE-ORDER DELIVERY

Place your pre-order with your rep, email or call your local store.

​We will be abiding by your worksite health and safety protocols; please ensure you have these available and communicate these when placing your order.

When your order is ready for delivery, a Thomsons ITM team member will contact you to ensure the site is safe to access. Our driver will meet you on-site where we ask that both staff and customers maintain physical distancing of 1 metre.

WHAT TO EXPECT 
Thomsons ITM great service

    

Thomsons ITM supports Government protocols for trading under COVID-19 alert levels.

See us for the right price and specialist advice

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